UX design, short for User Experience design, is a process of creating products or services that are easy to use, efficient, and enjoyable for users. It involves understanding user needs, behaviors, and preferences through research and analysis. The goal is to design intuitive and user-friendly interfaces that enhance customer satisfaction. UX designers collaborate with stakeholders, developers, and other team members to create wireframes, prototypes, and conduct usability testing to refine the design. By employing empathy and user-centric approaches, UX design strives to improve interactions, solve user problems, and deliver exceptional digital experiences across various platforms and devices.
The healthcare industry might have dodged a pandemic bullet, but it’s still in the throes of a series of long-standing crisis. It’s a draining experience for the users. It’s overwhelmingly bureaucratic. And it’s perilously close to collapse. Physician burnout has exploded with over half (47%) of US physicians reporting at least one symptom of burnout. … Read more
Software design and development is an expansive trade comprising professionals from varied fields of study. While we best learn concepts on the job, what also helps is to have a resource that congregates important concepts and definitions to help us clarify any ambiguities with ease. This ultimate list of 100+ important UI-UX terms simplifies technical … Read more
How often have you heard about the massive importance of customer journeys and each touchpoint within them? As true as this is, nothing drives home a point more than a true-to-life story. Let’s revisit a project we were working on a while ago. The client was a manufacturer of storage devices for the medical apparatus. … Read more
UX hierarchy from bottom to top – functional systems
Before we discuss interaction design, UX design guru Don Norman defines ‘usability’ to as a combination of 5 quality components – It was important to go over this definition of usability before we dived into the interaction design dos and don’ts. As UI designers, we often find ourselves guilty of forgetting these components of usability … Read more
We are pleased to announce that Koru UX Design has been awarded…
The surge in digitization means that it’s a rocky road going forward for the telecom industry. The sector is predicted to combat a massive digital disruption as its core voice and messaging businesses continue to shrink, thanks to the overpowering advent of social media communication channels. Within the US alone, voice calls from mobiles and … Read more
Over the past decade, the financial services industry has undergone a drastic overhaul in terms of technological advancements. Stakeholders looking to maximize their company’s efficiency and profitability began seeking solutions from their IT departments. At the same time, it is also trying to make services more customer-friendly by updating its legacy-era technology. The banking sector … Read more
The Nielsen-Norman Group defines the user journey map to be “a visualization of the process that a person goes through in order to accomplish a goal”. Oftentimes, designers grapple with the question, how does a user actually use this product? This is a vital question that needs to be answered by every designer. To do … Read more
Enterprise apps and portals are crucial tools designed for the betterment of large businesses. Up until now, a major grouse against these applications would be their cumbersome operation. Designed to handle complex workflows and tasks across departments and positions, it’s imperative that they be user-friendly. Therefore, it isn’t surprising how companies are willingly investing in … Read more