Everything You Need to Know About Creating User Personas for Enterprise Applications

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. The challenge? Understanding the diverse needs of your potential users. Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using … Read more

What Can Designers Learn from Agile Methodology

If there’s one way to describe the agile development process to novices, it is this – agile is all about incrementally delivering software, bypassing unnecessary overheads, and working collaboratively towards the greater good of the project. Perfection is left out of the equation, as products can always be enhanced down the road. The actual process … Read more

Dealing with Teams That Do Not Believe in Minimum Viable Product

The path of innovation is a complex one to tread on. Especially in an environment where conformity is usually the norm. So, when you have to convince a bunch of skeptical stakeholders of a radical concept such as a minimum viable product, things can get a whole lot slippery. We’re sold on the idea of … Read more

Design Workshops: The IT Leadership’s Best Tool to Building a UX Culture

Here’s some food for thought – what would happen if companies took the bold step of curating the user experience of their employees with as much zeal as they did for their customers? What kind of a world would that be like? Here’s an average scenario in a telecom company. Oftentimes, their customer service agents … Read more

Persona – The Foundation of a Great User Experience

User Persona are fictional characters used by designers to gain insights into the different types of users. Personas are created by designers on the basis of user data to help reveal more about user characteristics, needs, goals, what delights them, or even what puts them off. Designers create these fictional characters as user personas – … Read more