Bansi Mehta 
The past decade has witnessed enterprise IT being woken up from its state of stupor, and the awakening is ongoing. It is evolving to acknowledge the user experience (UX) is crucial to its existence, and that sporadic, ornamental upgrades have little to no impact on improving organizational performance. The complexity of enterprise applications stems from … Read more
Before we discuss Legacy Systems. Enterprise applications refer to integrated computerized systems that operate all the phases within an enterprise’s workflow. A large software system platform, these are specially designed to facilitate work functions in corporate environments such as large businesses or governments. Put simply, they help in the coordination and facilitation of work across … Read more
The surge in digitization means that it’s a rocky road going forward for the telecom industry. The sector is predicted to combat a massive digital disruption as its core voice and messaging businesses continue to shrink, thanks to the overpowering advent of social media communication channels. Within the US alone, voice calls from mobiles and … Read more
Over the past decade, the financial services industry has undergone a drastic overhaul in terms of technological advancements. Stakeholders looking to maximize their company’s efficiency and profitability began seeking solutions from their IT departments. At the same time, it is also trying to make services more customer-friendly by updating its legacy-era technology. The banking sector … Read more
The Nielsen-Norman Group defines the user journey map to be “a visualization of the process that a person goes through in order to accomplish a goal”. Oftentimes, designers grapple with the question, how does a user actually use this product? This is a vital question that needs to be answered by every designer. To do … Read more
Enterprise apps and portals are crucial tools designed for the betterment of large businesses. Up until now, a major grouse against these applications would be their cumbersome operation. Designed to handle complex workflows and tasks across departments and positions, it’s imperative that they be user-friendly. Therefore, it isn’t surprising how companies are willingly investing in … Read more
Among the whole gamut of human emotions, the best feeling has got to be the one when someone really “gets” us. That incredible feeling when you don’t need to use any extra explanation or justification – the person you’re dealing with knows exactly what you’re going through and has the perfect response to it. Now, … Read more
Enterprise applications and the latest UI trends? Two things I’d never imagined being used in the same sentence. But it’s 2024, and here we are, living in a world where enterprise products are slowly but surely getting onto the UI trends bandwagon. There are thousands of specialty B2B applications, including financial trackers, CRMS, HRMS, ERPs, … Read more
User-centered design (UCD) is an approach that prioritizes human needs, behavior, and capabilities. The experiences designed under UCD accommodate these qualities so that the resultant product gets the required job done effortlessly, rendering happiness and satisfaction to the user. Good design is based on a deep understanding of human psychology and is dependent on effective … Read more
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