Hospital service design focuses on improving the overall experience and outcomes for patients within healthcare settings. It encompasses the design and optimization of various touchpoints, processes, and interactions throughout the patient journey. By applying human-centered design principles, hospitals can enhance patient satisfaction, streamline operations, and deliver high-quality care. From designing intuitive wayfinding systems and optimizing waiting room experiences to improving communication channels and care coordination, hospital service design aims to create a patient-centric environment. Discover the transformative impact of hospital service design in improving patient experiences, increasing efficiency, and ultimately enhancing healthcare delivery. Embrace the power of design thinking to create meaningful and positive interactions within hospital settings.
Patient Portal is connected to the Electronic Health Record (EHR), which gives patients a look into data related to their health. These include lab results, physician notes, their health histories, discharge summaries and immunizations. Some patient portals go beyond to a stage where patients can only view their data. These portals include features such as … Read more
Facebook has reigned supreme all over our newsfeed over the past few weeks. As details regarding its business model (assimilating user data and selling it to interested buyers) trickle out and its brazen mishandling of user information has resulted in global outrage. Considerable harm has been caused to affect privacy norms, government elections, and even … Read more