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Patient Portal Engagement

Patient Portal Engagement refers to the active involvement of patients in utilizing and interacting with their healthcare providers through digital patient portals. These portals offer secure and convenient access to medical records, test results, appointment scheduling, prescription refills, and secure communication with healthcare providers. To enhance patient engagement, healthcare organizations implement various strategies, such as user-friendly interfaces, personalized content, and educational resources. Engaged patients are more likely to take an active role in their healthcare management, leading to improved health outcomes, better patient satisfaction, and increased efficiency in healthcare delivery. Effective patient portal engagement contributes to a patient-centered healthcare approach and fosters stronger patient-provider relationships.

How to Boost Patient Portal Engagement with UX

August 8, 2024December 15, 2020 by Renuka Savant

Patient portals are secure online websites that give patients 24/7 access to personal health information. Unfortunately, they aren’t receiving the attention they deserve, since EHR companies tend to be tight on R&D resources. As a result, these companies have not yet been able to meet their full potential in terms of user needs, i.e. patient … Read more

Categories Healthcare Tags Goals of Patient Portals, Healthcare UX, Patient Portal, Patient Portal Engagement, telehealth in healthcare, Usage of Patient Portals, UX Designers Leave a comment
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